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We are committed to helping people through any problem they may experience by providing an immediate and efficient response... whatever the reason of their travel. |
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| In Case of Injury or Illness, IMA Takes Care of All Patient Medical Needs |
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Transfer to the nearest appropriate medical facility |
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Medical repatriation with the assistance of a medical team (doctor and/or nurse) if necessary |
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Coverage of medical and hospital fees overseas, over and above that provided by the public health system |
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Obtaining and shipping medication, eyeglasses or prostheses |
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Psychological counseling following a traumatic event |
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Coverage of mountain rescue expenses overseas, whether related to the practice of skiing or not |
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| We make sure the patient is not alone in case of injury and illness: |
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Coverage of round-trip travel expenses for a family member if the patient cannot be transported, is isolated or is under 15 years of age |
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Coverage of accommodation expenses for the accompanying person |
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Coverage of return trip expenses for the accompanying person, traveling with the patient whenever possible |
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| Lost or Stolen Identity Documents, Bank Cards and Checkbooks, Travel Tickets, or Money |
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Referral to the local IMA correspondent |
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Advice on procedures to be followed (filing a report, stopping payment, document renewal) |
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Advance of reimbursable funds |
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| In Case of Death, IMA Handles All Necessary Procedures |
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| Repatriating the body |
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Coverage of funeral assistant fees |
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Coverage of transportation expenses to the place of interment in France |
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Coverage of expenses related to preparing the body |
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Coverage of the cost of the coffin or urn necessary for transport |
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Assistance with administrative procedures |
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IMA provides assistance, advice and information before and after travel. |
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| Travel Advice and Information |
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Preparing a trip (prevention attitudes, required or recommended vaccinations, health advice, dietary recommendations, travel medical kit preparation) |
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During the stay (referral to a hospital, advice on facing a medical problem) |
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Upon returning home (advice for medical problems occurring immediately after the return) |
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The issued medical advice must not under any circumstance be considered as a consultation or be construed as an encouragement to self-medication and does not replace seeing the primary care physician.
If facing a medical emergency, it is imperative to contact medical emergency services first. |
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| During their travels, beneficiaries who are facing serious and unexpected problems can in any case contact IMA wich will endeavor to provide a helping hand. |
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Advance of funds to cover bail and legal fees |
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Urgent message forwarding |
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Language help |
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There is a problem with your watercraft.
One of your crew members is ill… |
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| We Take Care of Your Boat in the Event of a Breakdown or an Accident |
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Coverage of expenses incurred for rescue operations carried out by competent organizations.
Refloating stranded vessels or raising sunken boats |
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Removal of the vessel if it poses a sailing hazard |
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On-site repair or towage to a harbor for repair |
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Raising with a crane if the boat cannot be fixed without removing it from the water and lowering it back into the water |
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Laying down on slipway or cradle |
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Intervention of a maritime expert |
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Transport to an efficient shipyard if the repair cannot be handled in the host port as well as transport back to the closest launch site once it is fixed |
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Obtaining and shipping spare parts |
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Repatriation of the vessel if it cannot be repaired overseas |
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Management of administrative wreckage write-off procedures |
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Coverage of port charges and surveillance expenses if necessary while awaiting repatriation of the boat |
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| We Take Care of the Crew in Case of Illness or Injury |
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| If one of the crew members is unavailable for medical reasons: |
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we make travel arrangements for a replacement crew member to repatriate the vessel and its passengers |
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we send out a crew to retrieve the boat once it is repaired |
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we send out a skipper and the necessary crew to repatriate your immobilized boat following an accident |
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