Running the Network of Service Providers
IMA Deutschland has developed a solid international network composed a large number of service providers who are available on a 24/7 basis to respond to our requests in terms of beneficiary needs.

These providers have agreed to IMA's Quality Chart and constitute a bona fide intervention force in the field. They are selected and subsequently monitored and verified regularly by our dedicated field teams, in order to provide the best cost/performance ratio and to fulfill all requested
IMA Deutschland-Qualitätsstandards.
Automotive assistance is one of the fields in which IMA Deutschland has the most experience, with over 25 000 interventions throughout Europe our expertise in this field is a pledge of quality and efficiency.
Thanks to our extensive network of responsive and skilled roadside assistance and towing service providers, we arrange timely interventions throughout the territory.
We are proud of being pioneer in Germany in geolocalised telematics (e.g. e-call and b-call).
Depending on the circumstances and events, IMA relies on wide-ranging skills: from breakdown and towing assistance to ambulance service, from undertakers to specialized caretakers for the disabled, from home helps to locksmiths, from hotels to taxi drivers...

All of these specialized professionals are available any time of the day or night.
In Germany and Austria we have agreements with more than 1.000 roadside assistance and towing service providers as well as the leading car rental companies.
To complete this network from an international standpoint, our local technical and medical correspondents ensure IMA is present in the field.
These correspondents are the primary contact people for the ill or the injured and for our  IMA Deutschland physician.
Beneficiaries under the policies taken out by our clients travel around the world. This is why IMA has registered and approved 8,000 medical facilities (hospitals, clinics, etc.) throughout the five continents.
These are carefully selected in terms of stringent criteria and are regularly visited by IMA physicians specifically dedicated to this type of assignment. These facilities also accept third-party payment of residual hospital expenses.
Our physician correspondant and his team intercede worldwide in medical emergency cases.
Thousend sanitary transportations are provided by IMA Deutschland every year, more than 14,143 sanitary transportations by the entire IMA Group, nearly 2,394 of which required significant interventions by our own medical teams.